Contracts Specialist

The Contract Specialist s provide internal support & guidance to a region of Commercial Account Executives (AEs), ensuring orders are in compliance with company policies. In this position on a daily basis you will work with colleagues across APAC & EMEA working in Sales, Deal Hub, Consulting, Events, Legal and Order management.

What you ll do:

• Document Administration: Effectively process incoming requests from departments for assistance (Sales, CFS, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Events, Client Compliance, etc.).

• Manage the team Outlook inbox by ensuring emails are prioritized by urgency and importance once approvals are received.

• Via salesforce effectively review and activate incoming order submissions for completeness, accuracy, and conformance to Gartner standard contract guidelines.

• Assist Sales using salesforce case requests to ensure accurate client data is used when creating contracts

• Signing authority for order agreements and 100% compliance with legal empowerment matrix.

• Ensure compliance with Gartner corporate policy regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved.

• Execute any and all special ad hoc projects initiated to fulfill business requirements.

• Collaborate with manager and global team to seek continuous improvement & innovation to department processes.

• Prepare instructive communications to and liaise with global Contracts Department, Client Financial Services, Sales teams in fulfilment of above responsibilities.

• Sales Support: Support of Contract Manager in providing first line of support to Sales on all issues relating to sales contracts and requests for contracts, escalating to senior staff as required

• A minimum of 2-4 years experience dealing with contract matters, client legal & procurements departments, as well as with customer order management or sales support experience

• Strong verbal and written negotiation skills

• Salesforce experience a plus

• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines

• Excellent communication skills developed in a sales driven environment, including strong English skills (written and verbal)

• Client-facing experience with commercial awareness.

• Strong attention to detail

• Able to use Microsoft suite of tools effectively

• Strong understanding of contracts.

• Strong problem-solving skills.

• Willingness to assume responsibility and adaptability for the role, while displaying a sense of urgency to the business.

• Ability to work within a remote team (a multinational company experience would be preferred)

• High work ethic and integrity