Restaurant management specialist required

Job Description and Responsibilities:

First: Management and Operations

• Full supervision of the restaurant's daily operations and ensuring efficient workflow.
• Ensuring the restaurant opens and closes according to approved schedules.
• Verifying the readiness of the dining area, kitchen, and all departments before starting work.
• Implementing approved work policies and procedures.
• Organizing and distributing daily tasks to employees and following up on their execution.

Second: Human Resources Management

• Supervising employees and managing their daily affairs.
• Preparing work and vacation schedules and ensuring compliance.
• Training new employees and enhancing the skills of current staff.
• Conducting periodic performance evaluations and submitting recommendations.
• Handling violations and internal disputes and taking appropriate actions.

Third: Customer Service

• Ensuring the delivery of high-quality service and achieving customer satisfaction.
• Handling customer complaints and feedback professionally.
• Monitoring the level of cleanliness and general appearance of the restaurant and staff.
• Continuously improving the customer experience.

Fourth: Kitchen Management and Food Quality

• Supervising food quality and adherence to approved recipes.
• Ensuring the application of food safety and public health requirements.
• Monitoring the cleanliness of the kitchen, equipment, and tools.
• Monitoring the validity of food items and their proper storage.

Fifth: Inventory and Purchasing Management

• Monitoring daily and weekly inventory of materials and supplies.
• Ordering operational needs in a timely manner.
• Reducing waste and loss and improving usage efficiency.
• Matching purchases with received quantities.

Sixth: Financial Management

• Supervising daily sales and cash register closing.
• Monitoring the Point of Sale (POS) system.
• Preparing sales, expense, and profit reports.
• Controlling operational costs and achieving financial targets.

Seventh: Marketing and Development

• Proposing and implementing promotional offers and marketing plans.
• Monitoring customer reviews and delivery platforms.
• Analyzing restaurant performance and proposing improvement and development plans.

Eighth: Regulatory Compliance

• Complying with the instructions of the Makkah Municipality and relevant official authorities.
• Following up on licenses, health records, and their renewal.
• Preparing the restaurant for periodic inspection visits.

Ninth: Maintenance and Safety

• Following up on the maintenance of appliances and equipment.
• Ensuring the application of occupational safety and health standards.
• Ensuring the availability of safety tools and emergency exits.

Tenth: Reports and Communication

• Submitting periodic reports to senior management.

Required Qualifications:

• Appropriate qualification in Business Administration, Hospitality, or equivalent.
• Practical experience in restaurant management of not less than (3 years).
• Knowledge of food safety systems and health requirements.

Required Skills:

• High leadership skills and team management.
• Ability to work under pressure and make decisions.
• Excellent communication and organizational skills.
• Proficiency in computer use and point-of-sale systems.
• Driving license.