Sr. Quality & Testing Manager

Develop and manage test strategies, plans, scenarios, and test cases for all system releases. Lead functional, system integration (SIT), regression, UAT, and end-to-end testing. Ensure test environment readiness, test data availability, and effective defect management. Deliver high-quality testing cycles within agreed timelines. Execute testing for health insurance solutions, including eligibility, claims, prior authorization, membership, benefits, and provider management. Validate NPHIES transactions, business rules, coding standards, and system integrations. Ensure compliance with NHIC, CCHI, and healthcare regulatory requirements. Support successful deployment with minimal production defects. Develop and maintain automated test scripts for UI, API, and business workflows. Execute automated regression testing and integrate automation into CI/CD pipelines. Improve testing efficiency, coverage, and release quality through automation. Conduct performance, load, stress, security, and API testing. Validate system scalability, reliability, and resilience under expected business volumes. Ensure production readiness by identifying and mitigating performance and security risks. Monitor testing progress through dashboards, KPIs, defect metrics, and traceability matrices. Prepare quality reports and go/no-go recommendations for stakeholders. Maintain complete testing documentation, audit evidence, and compliance records. Collaborate with business, technology, vendors, and project teams to ensure successful delivery. Promote QA best practices, standardized testing methodologies, and continuous process improvement. Support organizational quality objectives through governance, coaching, and knowledge sharing.

Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related discipline. 8 10 years of progressive experience in software testing and quality assurance. Extensive experience in health insurance systems, digital healthcare solutions, and NPHIES implementations. Professional certifications such as ISTQB, CSQA, or equivalent are highly desirable. Technical & Managerial Skills: Test Strategy, Planning & Execution. Functional, SIT, UAT, Regression & End-to-End Testing. Test Automation (Selenium, Playwright, RestAssured). API Testing (Postman, SoapUI). Performance Testing (JMeter, LoadRunner). Defect & Test Management (Azure DevOps, JIRA, TFS). SQL & Data Validation. Health Insurance Processes (Claims, Eligibility, Prior Authorization). NPHIES, NHIC & CCHI Standards. HL7/FHIR Integration Concepts. ICD-10-AM & Clinical Coding Validation. Stakeholder Management & Team Leadership. Strong analytical, reporting, and problem-solving skills.