Operations & Maintenance
- Oversee day-to-day FM operations across assigned buildings/assets.
- Ensure proper functioning of MEP systems (HVAC, electrical, plumbing, fire systems).
- Monitor and audit planned preventive maintenance (PPM) and corrective maintenance.
- Ability to plan, coordinate, and oversee FM inspections to ensure adherence to maintenance standards.
- Monitor FM related KPI and report to senior manager.
- Ensure asset reliability and performance in line with service level agreements (SLAs).
- Develop dashboards, trackers, and performance monitoring tools.
Technical Expertise
- Provide technical support for building FM systems, utilities, and architectural finishes.
- Diagnose failures and oversee corrective actions for equipment breakdowns.
- Be able to investigate and provide reports for FM systems incidents.
- Must be familiar and have good understanding of Maximo CMMS.
Service Delivery
- Oversee and evaluate the performance of both hard and soft FM MEP services, landscaping, civil works finishes, and cleaning, to ensure quality and compliance with standards.
- Ensure compliance with KPIs, SLAs, and contract requirements.
- Conduct regular site inspections and service quality checks.
Contract & Operator Management
- Supervise operation and maintenance contractor (OMC) and service providers.
- Ensure OMC comply with quality, safety, and technical standards.
- Review OMC performance and escalate issues where required (KPI monitoring).
Health, Safety & Compliance
- Ensure compliance with HSE policies, local regulations, and client standards.
- Identify risks and ensure safe working practices across all FM activities.
Reporting & Documentation
- Prepare daily/weekly/monthly reports on FM system performance.
- Maintain asset records, maintenance logs, and service reports.
- Track KPIs and recommend improvements.
Job Description
Overview
The FM & Buildings Expert will support the delivery of high-quality Facilities Management services across buildings and infrastructure. The role ensures efficient operation, maintenance, and optimization of building systems, while meeting contractual KPIs, safety standards, and client requirements.
