- Implementing procedures, regulations, and forms for monitoring branch employees' attendance and their various types of leave, modifying forms as needed, in addition to applying the attendance monitoring system and ensuring their compliance with official working hours.
- Applying policies and procedures for annual, sick, emergency, and other leaves specified in the approved leave and vacation policy, and applying procedures for promotions, secondments, and termination of service, and recording all employee incidents according to approved regulations and procedures.
- Handling employee complaints, notes, requests, and inquiries professionally and effectively escalating problems to the department manager when they arise.
- Updating employee-related information and providing it to the employee services team by recording and documenting all information related to the entity's employees, such as promotions, training courses, and matters related to salaries and benefits.
- Preparing specialized documents and reports related to human resources operations and presenting appropriate recommendations and suitable solutions, explaining them, and saving them in their dedicated database according to approved policies and procedures.
- Following up on the medical insurance file.
- Completing appointment and onboarding procedures.
- Following up on correspondence with agencies and recruitment offices abroad.
- Printing contracts, letters, and internal correspondence.
- Receiving the university's internal and external correspondence and filing them.
- Registering outgoing HR correspondence, sending it to the concerned parties, and filing it according to a numerical sequence.
- Maintaining incoming and outgoing mail registers, recording the necessary data separately each year according to the prepared classifications.
- Reviewing the CV archive and re-sorting it in a scientific manner to facilitate the retrieval process.
- Developing a timeline for archiving.
- Filing all decisions, letters, correspondences, and contracts in the administrative files.
- Arranging all files according to the followed indexing system.
- Creating files for recruitment and employment correspondence and sending copies to the concerned parties.
- Maintaining the confidentiality and security of information.
- Keeping employee records clean and organized.
- Continuously reviewing and developing indexing systems and methods.
- Reviewing employment requests submitted by departments, determining the requirements and criteria for employee appointments, and verifying the match of these criteria.
- Preparing and organizing employee documents and files and preparing contracts.
- Planning and determining the administrative procedures that link the university's administrative system with its employees.
- Periodic improvement and development of administrative procedures within the company.
- Ensuring employee compliance with all internal company procedures, policies, and laws.
- Preparing employee payrolls and signing disciplinary actions and incentives according to company laws.
- Identifying employees' training course needs to develop their skills.
Working on the Human Resources Operating System - MenaITech System
Skills
- Working on the Human Resources Operating System - MenaITech System
- Experience with the MenaITech HR operating system
