Duties & responsibilities:
- Liaise with superior to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Oversee operations / customer support processes and organize them to enhance customer satisfaction
- Review financial information and adjust operational budgets to promote profitability
- Manage relationships/agreements with external partners/vendors
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
- Responsible for the implementation of the HSE procedures in his/her area, comply with the internal regulations.
Skills & Competencies:
- Strong planning and organizing abilities.
- Excellent communication and negotiation skills.
- High analytical and numerical ability.
- Customer focus and quality oriented mindset.
- Leadership, strategic thinking, and ability to drive transformation.
- Strong problem-solving skills and ability to motivate people.
- Technical support expertise, feedback analysis, and customer handling abilities.
- Proficient in Microsoft Office, Slack, and ERP systems.
- Proficient in English.
Skills & Competencies:
- Strong planning and organizing abilities.
- Excellent communication and negotiation skills.
- High analytical and numerical ability.
- Customer focus and quality oriented mindset.
- Leadership, strategic thinking, and ability to drive transformation.
- Strong problem-solving skills and ability to motivate people.
- Technical support expertise, feedback analysis, and customer handling abilities.
- Proficient in Microsoft Office, Slack, and ERP systems.
- Proficient in English.
