Reception hostess

Reception and Greeting: Welcoming guests upon arrival, opening doors, and greeting them in a professional and friendly manner.

Reservation Management: Organizing reservation lists (whether via phone or apps) and confirming appointments with customers.

Table Allocation: Escorting guests to their tables and intelligently distributing customers to ensure no waiter is overloaded compared to others.

Waitlist Management: During busy periods, accurately estimating wait times for guests and providing initial hospitality.

Coordination with the Team: Informing waitstaff and the floor manager of any special requests from guests (birthdays, food allergies, etc.).

Monitoring the Reception Area: Ensuring the cleanliness and order of the restaurant entrance and reception area throughout the work shift.

Farewell to Guests: Ensuring guest satisfaction upon departure and bidding them farewell in a manner that encourages them to return.

Skills

• Appearance and Etiquette: Neat personal appearance and excellent communication skills.
• Teamwork: Ability to work as part of a team and cooperate with the kitchen and service staff.
• Handling Pressure: Ability to maintain composure and professionalism during peak hours.
• Languages: Proficiency in Arabic; English is considered a strong additional advantage.
• Flexibility: Willingness to work variable shifts, including weekends.