Healthcare Receptionist
Confidential Company
Jeddah JobsFull-time
1–4 years of experience
2 months ago
Job description
- Welcome patients and visitors, guiding them and facilitating their access to services.
- Manage appointment bookings, confirmations, and modifications in coordination with relevant departments.
- Open and update patient files, ensuring their accuracy.
- Respond to calls, messages, and inquiries while tracking reservations.
- Verify eligibility for medical insurance and ensure compliance with necessary documentation.
- Receive and document client feedback and complaints, coordinating with the responsible personnel.
- Document requests and follow-ups, preparing related reports.
- Maintain the confidentiality of patient data and adhere to center policies and procedures.