IT Administrator

Administer and support Learning Management Systems, including user setup, course structures, reporting, system updates, backups, and teacher support. Manage ERP systems such as Odoo or equivalent, including workflows, approvals, data integrity, upgrades, and vendor coordination. Serve as Microsoft 365 administrator, covering Teams, SharePoint, OneDrive, Exchange Online, Azure AD / Entra ID, licenses, security, and user access. Build and maintain digital workflows using Power Automate and Power Apps to automate school processes. Manage network infrastructure, including LAN/WAN, Wi-Fi, firewalls, DNS, DHCP, VPN, and monitoring tools. Implement cybersecurity measures, endpoint protection, patch management, vulnerability checks, and incident response. Oversee school devices and hardware, including laptops, tablets, printers, smart boards, servers, MDM enrollment, and remote support. Maintain school websites, parent portals, and internal intranet, including WordPress/CMS administration, integrations, SEO basics, and content support. Prepare reports, dashboards, documentation, SOPs, user guides, and technical manuals. Train teachers and administrative staff on IT systems, tools, and digital workflows.

• Bachelor s degree in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum 5 years of experience in IT administration, with previous experience in an educational institution or multi-campus environment is preferred.
• Strong experience with Microsoft 365 administration at tenant level.
• Hands-on experience with ERP systems such as Odoo, SAP, Oracle, or equivalent.
• Experience with LMS platforms such as SchoolEveryWhere, PowerSchool, Classera, Skolera, or similar.
• Good knowledge of networking, cybersecurity, backup and recovery, and endpoint protection.
• Experience with Power Automate, Power Apps, SharePoint, Teams, Azure AD / Entra ID, and Exchange Online.
• Knowledge of device management tools such as Intune, Jamf, or Google MDM.
• Website/CMS administration experience, preferably WordPress.
• Good technical knowledge of HTML, CSS, SQL, PowerShell, and basic JavaScript / TypeScript.
• Strong reporting skills using Excel, Google Sheets, Power BI, or dashboards.
• Familiarity with ITIL, help desk operations, SLA management, incident handling, and change management.
• Strong communication, documentation, problem-solving, training, and project management skills.
• Good understanding of data privacy, confidentiality, and responsible student data use.