Training and Change Management IT Specialist

Job Purpose:

Deliver HIS (Hospital Information System) and other hospital systems/applications training to staff across Fakeeh Care Group. Assist in documenting and following up on change requests, and provide day-to-day support to ensure effective use of hospital systems. Prepare training materials to support staff adoption and system efficiency.

Key Responsibilities and Duties:

• Conduct HIS training sessions for medical and non-medical staff

• Provide orientation and re-orientation for new and existing physicians on HIS

• Deliver hospital systems/applications training sessions for staff

• Prepare and develop training materials, user manuals, and quick reference guides

• Record and track attendance for training sessions and maintain training logs

• Receive and document change requests from hospital departments

• Coordinate with vendors and relevant teams to clarify requirements for change requests

• Perform initial testing of system changes and report issues to the Manager

• Prepare and submit periodic progress reports to the Manager

• Review and discuss HIS modification requests with physicians and clinical staff

• Demonstrate professional communication skills with physicians across Fakeeh Care

• Serve as a member of the Training Committee

• Other duties as assigned within the scope of the job

• Experience: 3+ years in HIS training, clinical informatics, healthcare IT, or related field

• Education: Bachelor s degree in Health Information Management or related field

• Language: Excellent command of oral and written English and prefer Arabic

• Licenses / Certifications: Preferred Saudi Commission for Health Specialties (SCFHS) Health Informatics certification