E-COMMERCE COORDINATOR
Confidential Company
JeddahFull-time
1–4 years of experience
2 months ago
Job description
- Everyday morning sending email of daily sale report and in WhatsApp group
- Printing the customer order on daily basis & passing the order picking list to picker.
- Cross checking the picked items along with the invoice
- Sales posting: Clear the system stock after the product picked, ensure there is no stock
- Deficit.
- Packing the orders as per standard
- Ensure all orders in MAGENTO are being picked and delivered on time, ensure the
- quality of products, and handed over to the customers on time without any mistake.
- Preparing location in aisle for new stock.
- Fulfilling replenishment every week to ensure all the stock with sizes are available in
- Ecommerce & updating the quantity in MAGENTO.
- Coordinating inventory updates and assisting with stock reconciliation.
- Booking shipment of GCC & other countries in DHL, SMSA & EMX courier.
- Manage and optimize product listings and content, including descriptions, images, and pricing
- Checking of the availability of the items in the Stores as per customer Request for Ecom.
- Customer service: Respond to customer inquiries and complaints.
- Handle customer inquiries and resolve any issues related to online orders
- Arrange the delivery schedule Ecom driver
- Planning the route for the Ecom driver
- Validating the petrol and other vehicle expenses
- Supporting the warehouse team as they required stores packing & updating GIV in system.
- Assisting in Stock Reconciliation or stocktakes in warehouse
- Petty Cash Handling - Maintains the Petty Cash float
- Document every transaction, including the purpose of the expense, the amount paid, the recipient's signature, and the date.
- Handle accounts receivable function - Monthly invoicing and progressive billing.
- Bachelor's degree or equivalent.
- 2–4 years of e-commerce operations experience.
- Proficient in Magento/ERP and Microsoft Excel.
- Detail-oriented with the ability to multitask and meet deadlines.
- Retail or fashion industry experience preferred.