Branch supervisor

Job Advertisement – Branch Supervisor

Pure Fitness Company announces its desire to hire a Branch Supervisor to work within its team in the Kingdom of Saudi Arabia, according to the following conditions and requirements:

Job Title:

• Branch Supervisor

Work Location:

• Jeddah

Job Type:

• Full-time

Tasks and Responsibilities:

• Supervising the branch's daily operations and ensuring efficient workflow.
• Monitoring the performance of trainers and staff, guiding them to ensure the application of academy policies and quality standards.
• Receiving clients, following up on their needs, and handling inquiries and complaints professionally.
• Managing class schedules and trainer appointments, ensuring the availability of appropriate staff.
• Monitoring the cleanliness and safety of the facility and ensuring the readiness of sports equipment and tools.
• Following up on daily operational reports and submitting them to senior management.
• Coordinating with internal departments (Human Resources – Finance – Marketing – Maintenance) to support workflow.
• Supervising subscription and membership renewal processes and providing support to the sales team.
• Ensuring compliance with health and safety procedures within the academy.
• Resolving daily problems within the branch and making appropriate decisions.

Requirements and Qualifications:

Educational Qualification:

• Diploma or Bachelor's degree in Business Administration, Sports Management, or any related field.

Experience:

• A minimum of 2–4 years of experience in branch supervision or management, preferably in:
• Sports academies
• Health clubs
• Fitness centers
• Similar operational environments

Skills:

• Excellent leadership and supervisory skills.
• High communication skills and the ability to deal with clients.
• Ability to solve problems and make decisions quickly.
• Proficiency in using computers and Microsoft Office programs.
• Effective organizational and time management skills.
• Ability to work under pressure and in a multitasking environment.

Preferred Additional Skills:

• Proficiency in the English language.
• Knowledge of the basics of marketing and sales within sports facilities.

Job Benefits:

• Competitive salary + allowances.
• Medical insurance.
• Professional training and development.
• A dynamic and athletic work environment.