Crisis & Emergency Management Manager

The Crisis & Emergency Management Manager is responsible for developing, planning, implementing, and monitoring flyadeal s Crisis Management, Emergency Response, Business Continuity, and Health & Safety programs. The role ensures compliance with national and international requirements, industry best practices, and flyadeal standards to minimize risks and impacts on people, operations, and assets.

Key Responsibilities:

• Develop and oversee the implementation of the Crisis Management and Emergency Response Plan across the organization.

• Coordinate and monitor exercises, drills, and simulations with internal and external stakeholders, ensuring high levels of preparedness and integration.

• Maintain and update the crisis management manual and all related documentation to meet regulatory and industry standards.

• Approve initial and final crisis/emergency reports, including lessons learned and recommendations.

• Identify training needs, deliver workshops and seminars, and ensure effectiveness of crisis-related training programs.

• Enhance crisis, emergency, and business continuity capabilities across the organization.

• Monitor the development of Business Continuity Plans and provide guidance to departments.

• Support departments in establishing contingency plans aligned with risk scenarios.

• Participate in Business Continuity meetings, workshops, and audits.

• Contribute to Health & Safety program development, monitoring, and continuous improvement.

• Liaise with regulatory bodies, authorities, and government agencies regarding crisis updates, permits, and regulations.

• Assist in the development and enhancement of safety processes, policies, and procedures.

• Bachelor s degree in Aviation, Aeronautical Science, Safety or a related field.

• Crisis Management and ERP certification (preferred / advantage).

• Minimum 6+ years of experience in the aviation industry.

• Minimum 2+ years of experience in Safety Management.

• Strong knowledge of GACARs, ICAO SARPs, IATA SARPs.

• Strong knowledge of Safety Management Systems (SMS).

• Solid expertise in Crisis Management & Emergency Response.

• Good knowledge of Business Continuity frameworks.

• Behavioral Competencies

• Strong communication and leadership skills.

• Excellent interpersonal and collaboration skills.

• High attention to detail.