Planning & Follow-up Expert

Purpose of Job

Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives.
Jobholders might act as internal consultants and facilitators through providing guidance to deliver and perform operational activities.
Their main operational role includes supporting the development of departmental annual operating plans, strategy, and KPIs based on sector/deputyship has approved strategic objectives and priorities.

Job Details

Strategic Objectives Management

Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed Governor Office strategy
Communicate Governor Office approved strategic objectives and priorities to concerned internal stakeholders and develop departmental annual operating plans and strategy accordingly
Collect departmental strategic, operational and budgetary plans in line with the Governor Office s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
Develop KPIs and targets for Governor Office ensuring alignment with ZATCA s strategic objectives

Business Plans Implementation Management

Ensure proper implementation of ZATCA s approved operational plans and support internal Governor Office departments in identifying and resolving challenges in collaboration with relevant internal stakeholders
Coordinate the implementation of cross-organizational activities and initiatives ensuring Governor Office s adherence and compliance to organizational mandates and escalate discrepancies when needed
Coordinate with Strategy and Development sector and act as a focal point for business processes update ensuring alignment with ZATCA s guidelines, templates and strategic objectives
Follow-up on the project management activities of the Governor Office and develop status update reports

Action Plans Implementation Follow-up

Draft recommended action plans based on meetings outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
Provide regular updates to the Governor on decisions implementation progress and on special project status

Requests Management

Coordinate requests received from internal stakeholders across functions, address requirements and report on status ensuring fulfilment in a timely and accurate manner

Organization and Operations

Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
Escalate complex problems to the relevant person to ensure cases/issues are closed properly
Perform other duties as requested

People Management

Train junior staff on the different job activities to ensure transfer of know-how, when applicable
Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
Support junior staff or direct reports in order to execute their duties according to set policies and processes

Education

Bachelor s degree in Business Administration, or equivalent is required
Master s degree in Business Administration, or equivalent is preferred

Experience

A minimum of 5 years of relevant experience

Competencies

Events Management - Proficient

Collaboration and Communication - Developing

Professionalism - Proficient

Organization and Planning - Advanced

General Administration - Advanced

Results Oriented - Proficient

Customer Focus - Proficient

Information Systems Knowledge - Advanced

Enablement of Change and Innovation - Developing

Vendor Management - Proficient