Branch Manager (Cafe Brand) required.

We are looking for a distinguished operations leader to manage a branch for a leading market brand cafe, capable of leading the team to achieve sales targets and deliver an exceptional customer experience.

Job Objective:

To lead and operate the branch with high efficiency to ensure achieving sales targets, controlling costs, applying the brand's quality standards, and building a professional work team.

Tasks and Responsibilities:

• Managing daily operational activities within the branch
• Leading the team, distributing tasks, and supervising performance
• Achieving sales goals and increasing the average bill
• Managing inventory and reducing waste
• Ensuring the application of quality, cleanliness, and food safety standards
• Handling customer complaints professionally
• Preparing daily and weekly reports and submitting them to management
• Monitoring schedules, attendance, and departures
• Training employees and developing their skills
• Maintaining the brand image within the branch

Required Qualifications:

• Minimum of two years of experience in managing a cafe or restaurant
• Skill in team leadership and working under pressure
• Knowledge of POS systems and inventory management
• Ability to analyze sales and reports
• High communication skills and excellent customer service
• Commitment, discipline, and decision-making ability