Sales Supervisor - Water Solutions

Overview

The Sales Executive will be responsible for driving the sale of water dispensers, associated products (e.g., filters), and maintenance contracts to new and existing clients. The role requires a proactive, results-oriented individual with a strong focus on new business acquisition and building long-term customer relationships within the assigned territory.

Key Responsibilities

Sales and Business Development

• Achieve Sales Targets: Consistently meet or exceed monthly, quarterly, and annual sales targets for water dispenser units, water volume, and service contracts.

• New Business Acquisition: Identify, prospect, and secure new business opportunities, primarily targeting offices, corporate clients, retail establishments, and/or residential customers (depending on the market focus).

• Cold Calling & Networking: Utilize cold calling, email campaigns, networking, and referrals to generate a robust pipeline of prospective leads.

• Product Presentation: Conduct professional product demonstrations and presentations tailored to the client's specific needs and budget.

• Needs Assessment: Accurately assess client requirements (e.g., volume, type of dispenser, installation complexity) and propose the most suitable product and service solutions.

• Negotiation & Closing: Negotiate pricing, contracts, and service agreements to successfully close sales deals while maintaining company profitability standards.

Client Relationship Management

• Account Servicing: Build and maintain strong, long-lasting relationships with clients to ensure high customer satisfaction and secure repeat business and referrals.

• Upselling/Cross-selling: Identify opportunities to upsell clients on premium dispenser models, larger water volume subscriptions, or additional related products/services.(even other HWB products)

• Issue Resolution: Act as a point of contact for clients, coordinating with the logistics and customer service teams to resolve any delivery, maintenance, or billing issues promptly.

Reporting and Administration

• CRM Management: Maintain accurate and up-to-date records of all sales activities, client interactions, and sales pipeline status using the company's CRM system.

• Reporting: Prepare and submit regular sales reports, forecasts, and business reviews to the Water Solutions Director/Manager

• Market Intelligence: Stay informed about industry trends, competitive activities, and market pricing to maintain a competitive edge.

Skills

Qualifications and Skills Required

• Proven work experience as a Sales Executive, Sales Representative, or in a similar relevant role, preferably 3+ years.

• Demonstrated ability to meet and exceed sales targets.

• Excellent negotiation, persuasion, and closing skills.

• Strong verbal and written communication skills.

• High level of self-motivation, energy, and drive to achieve results.

• Proficiency in Microsoft Office Suite and experience with CRM software

• Valid driver's license and willingness to travel frequently within the assigned territory.

Desirable

• Prior experience in the FMCG, beverage, or water purification/dispenser industry.

• Bachelor’s degree in business administration, Marketing, or a related field.