Reservations/Core Manager
Four Seasons Hotel
1–3 years of experience
About The Role: In the exciting role of Reservations/Core Manager and Telephone Operator, your responsibilities extend to creating rate plans, accurately loading rates into the property management system, and collaborating with the Revenue Director to optimize occupancy and achieve higher room rates. Additionally, you will play a crucial role in coordinating with the Rooms Division Manager to ensure smooth operations during high-occupancy periods, while also handling guest communications and telephone operations with professionalism and efficiency.
Four Seasons Hotel Riyadh: Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Areas of responsibility are Core, Sales, Rooms. Food & Beverage: The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. SPA and Wellness: Nestled within our establishment, our world-class spa offers an array of indulgent treatments in a serene and luxurious setting. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center. Complementing this luxurious environment is our Spa department, boasting a diverse and dedicated team united in their mission to provide exceptional service to our esteemed guests.
College education or equivalent experience. One to three years experience in a rooms division management capacity with Four Seasons or another related organization. Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity. Be a champion of the Golden Rule: Do unto others as you would have them do unto you. Be part of a cohesive team with opportunities to learn, grow and develop. Have access to a robust benefit plan. Can engage in diverse and challenging work. Derive a sense of pride in work well done.