Chief Engineer

Key Responsibilities

1. Engineering Operations & Asset Management

• Lead the overall operation and maintenance of the hotel's plant, equipment and building infrastructure.
• Ensure reliable operation of HVAC, electrical, plumbing, mechanical, water, drainage, kitchen and laundry equipment and other hotel engineering systems.
• Maintain an effective preventive maintenance program for guestrooms, public areas, back-of-house areas, plant rooms and equipment.
• Establish asset-maintenance schedules and maintain accurate technical and equipment records.
• Ensure faults and breakdowns are responded to promptly, with particular attention to issues affecting guests, safety or hotel operations.
• Monitor recurring defects and implement permanent corrective solutions.

2. Guest Experience & Luxury Standards

• Ensure engineering-related guest concerns are handled promptly, professionally and with minimum disruption.
• Maintain guestrooms and public areas to the presentation, comfort and functionality expected of Rosewood Jeddah.
• Partner closely with Rooms, Housekeeping, Food & Beverage and other departments to resolve operational concerns proactively.
• Ensure temperature, lighting, water pressure, equipment functionality and other engineering-related elements contribute positively to the guest experience.

3. Preventive Maintenance & Work Orders

• Establish clear priorities for preventive, corrective and emergency maintenance.
• Monitor work-order response time, outstanding jobs and repeat maintenance issues.
• Analyse maintenance trends to identify root causes and opportunities for improvement.
• Drive disciplined completion and closure of engineering work orders.

4. Safety, Compliance & Risk Management

• Maintain engineering operations in accordance with applicable Saudi regulations, hotel safety requirements and company standards.
• Ensure life-safety and critical building systems are routinely inspected, tested and maintained.
• Maintain safe working practices, permit controls and appropriate engineering documentation.
• Identify technical and operational risks and ensure appropriate corrective actions are implemented.
• Support emergency preparedness, crisis response and business continuity requirements.
• Ensure contractors comply with hotel safety and access requirements.

5. Energy, Utilities & Sustainability

• Monitor electricity, water, fuel and other utility consumption.
• Develop initiatives to reduce unnecessary energy and water consumption without compromising guest comfort.
• Analyse abnormal consumption and investigate potential equipment or operational causes.
• Recommend energy-efficient equipment and engineering solutions when replacing assets.
• Support Rosewood Jeddah's environmental and sustainability initiatives.

6. Projects & Capital Planning

• Assess the condition and lifecycle of major hotel assets.
• Prepare recommendations for repair, replacement and capital expenditure.
• Develop annual engineering CAPEX requirements in coordination with hotel leadership and Finance.
• Provide technical oversight for renovations, installations and engineering projects.
• Manage contractors, consultants and suppliers to required quality, safety, timeline and cost standards.
• Ensure completed projects are properly commissioned and handed over.

7. Financial & Cost Management

• Prepare and manage the Engineering operating budget.
• Monitor maintenance expenditure, utilities, spare parts and contractor costs.
• Maintain appropriate inventory levels for critical engineering spare parts.
• Identify opportunities to reduce external contractor dependency through effective internal capability and cross-training.
• Evaluate maintenance versus replacement decisions based on asset condition, reliability and operational impact.

8. Team Leadership & Development

• Lead, coach and develop the Engineering team.
• Establish clear responsibilities, performance expectations and accountability.
• Ensure technical skills and mandatory safety training remain current.
• Develop multi-skilled engineering capability through structured cross-training.
• Conduct regular departmental briefings and technical training.
• Identify high-potential associates and build succession and development plans.
• Promote a culture of ownership, teamwork, discipline and continuous improvement.

9. Leadership & Cross-Functional Partnership

• Participate actively in hotel leadership and operational meetings.
• Provide management with clear visibility of engineering risks, critical defects and major projects.
• Coordinate planned shutdowns or disruptive maintenance with affected departments.
• Partner with Security on emergency preparedness and life-safety matters.
• Partner with Finance and Purchasing on contracts, CAPEX, procurement and cost controls.
• Support Rooms and F&B operations during periods of high occupancy, VIP stays and major events.