Hospitality Manager
Confidential Company
Riyadh JobsFull-time
2–2 years of experience
2 months ago
Job description
- Manage and supervise daily hospitality operations and services.
- Ensure high-quality service delivery and achieve guest and client satisfaction.
- Oversee the hospitality team, distribute tasks, and monitor performance.
- Prepare work schedules and organize supplies based on operational needs.
- Monitor the readiness of hospitality venues and ensure their preparedness.
- Coordinate with suppliers and providers of food, beverages, and support services.
- Ensure the quality of food, beverages, and services provided according to established standards.
- Address guest and client feedback and complaints promptly.
- Monitor inventory and operational needs in coordination with relevant departments.
- Track operational costs and expenses while adhering to the approved budget.
- Ensure compliance with hygiene, health, and safety standards.
- Train and guide staff on service standards and guest interactions.
- Prepare regular reports on performance and customer satisfaction levels, along with operational feedback.
- Contribute to the development and improvement of guest experiences and service quality.