Reception Associate

Company Description LEVAYĀ is Jeddah’s new destination for luxury wellness. We provide a sophisticated and modern sanctuary where all our guests can find balance, renewal, and serenity. Our mission is to create a nurturing space where luxury, nature, and harmony converge. As the first point of contact, our Receptionist team is the heart of the guest experience.
Role Description We are seeking a Receptionist to be the face and voice of LEVAYĀ. This is a full-time role based in Jeddah. You will be responsible for creating a welcoming and serene first impression for our guests, managing appointments, and ensuring a seamless and luxurious experience. Your role is crucial in setting the tone for the tranquility and exceptional service that defines our brand.
Key Responsibilities Greet guests with professionalism, embodying the LEVAYĀ brand identity. Manage the appointment schedule efficiently, including bookings, confirmations, and cancellations. Provide detailed information about our services and treatments, offering personalized recommendations to meet guest needs. Handle all guest inquiries (in-person, by phone, and via email) with grace and efficiency. Process payments and manage the point-of-sale system accurately. Maintain the reception area to ensure it is always immaculate, serene, and welcoming. Collaborate with the spa therapists and other staff to ensure a smooth and coordinated guest journey. Fluency in both Arabic and English.
What We Offer:Role: Full-time. Salary: SAR 4,000 per month. Working Hours: From 2:00 PM to 11:00 PM (1 hour break). Working Days: 6 Working Days. Location: Jeddah, Al Khalidiya.