About the Job:
The role holder is responsible for managing sales and contracting activities within the travel and hospitality sector, including supplier relations, negotiations, product development,
and market analysis to drive revenue growth and enhance customer satisfaction.
Responsibilities:
- Develop and maintain relationships with hotels, travel agencies, DMC s, OTA s, and other travel service providers to secure competitive rates and exclusive offers for clients.
- Create and implement effective sales strategies and plans to drive revenue growth and expand market share.
- Provide guidance, support, and coordination to sales representatives to achieve sales targets and business objectives.
- Monitor market trends and competitor activities, adjusting sales approaches and negotiating terms to maintain competitiveness.
- Coordinate with internal teams to support promotional campaigns and enhance customer engagement and brand visibility.
- Ensure compliance with industry regulations and company policies while maintaining high standards of service quality and client satisfaction.
- Negotiate contracts with suppliers to secure favorable commercial terms and cost-effective agreements.
- Manage the full contracting cycle, including drafting, reviewing, and finalizing agreements with travel and hospitality service providers.
- Develop travel products and packages tailored to client needs to enhance customer satisfaction and loyalty.
- Analyze sales performance and business metrics, preparing reports to support strategic planning and decision-making.
Profile Requirements:
- Bachelor/Master s degree in related major.
- 5 years of experience in a travel/hospitality environment.
- Strong communication, presentation, negotiation, and decision-making skills.
- Proven experience in sales strategy development, contracting, and supplier relationship management.
- Ability to work effectively in a fast-paced and rapidly changing business environment.
- Good knowledge of Saudi Arabia s geography, culture, tourism market, and travel industry trends.
- Proficiency in Microsoft Office applications and familiarity with CRM systems and reporting tools.
- Strong organizational and multitasking skills with the ability to manage multiple priorities and deadlines.
- Fluency in both English and Arabic, written and verbal.
