Director - Contracts & Procurement

Responsibilities

Lead procurement planning and sourcing activities for City Ops, including requirements gathering, timelines, and coordination with central procurement.

Manage RFPs, service orders, contract approvals, renewals, and variations with relevant teams and central functions.

Oversee contract lifecycle management to ensure agreements are tracked, updated, renewed, and aligned with operational needs.

Maintain a consolidated contract register covering status, ownership, scope, SLAs/KPIs, risks, and renewal requirements.

Support vendor performance management through SLA/KPI monitoring, issue escalation, and corrective action follow-up.

Coordinate with Procurement, Legal, Finance, and other functions to ensure efficient contract execution and governance.

Provide commercial controls and reporting on contract performance, procurement risks, upcoming renewals, and service gaps.

Bachelor's degree in supply chain, business administration, law, finance, or a related field.

12+ years of experience in procurement, contracts management, commercial management, supply chain, or vendor management, including experience leading a complex procurement department or function.

Procurement and contracts leadership experience within a large-scale, varied, and complex environment.

Strong understanding of sourcing, RFPs, service orders, contract approvals, renewals, variations, and procurement governance.

Knowledge of contract lifecycle management, vendor performance, SLAs/KPIs, and commercial controls.

Experience translating operational needs into clear procurement requirements and contract scopes.

Hands-on experience with SAP, Ariba, and Power BI.

Proven ability to coordinate across procurement, legal, finance, operations, and service providers, with experience negotiating with stakeholders or service providers.

Experience producing reports on contract, procurement, or commercial performance and resolving contract, procurement, or vendor-related issues with stakeholders.

Experience in real estate, city operations, or large-scale development environments is a plus.