Job Summary
We are seeking an experienced Security Coordinator to join our Facilities Management team. In this client-facing role, you will be responsible for overseeing third-party security operations, ensuring the safety and security of client facilities, managing security protocols, and acting as the primary liaison between the client and security service providers. The ideal candidate will bring strong security expertise, excellent communication skills, and a proactive approach to risk management.
Key Responsibilities
- Manage and oversee the performance of contracted security service providers, ensuring compliance with service level agreements and contract terms
- Serve as the primary point of contact for all security-related matters between the client, facilities team, and third-party security company
- Review, update, and implement security policies, procedures, and protocols in line with client requirements and industry best practices
- Conduct regular security assessments and audits to identify vulnerabilities and recommend improvements
- Prepare and present comprehensive monthly security reports for client review, including incident data, performance metrics, and trend analysis
- Support Health, Safety and Environment (HSE) initiatives by integrating security measures with broader safety protocols
- Respond to and manage security incidents, coordinating appropriate responses and conducting thorough investigations
- Develop and implement security training programs for facility staff
- Monitor security technology systems, including access control, CCTV, and alarm systems
- Participate in emergency response planning and drills, ensuring security teams are properly prepared
- Manage security-related budgets and resource allocation in collaboration with the facilities management team
Qualifications and Requirements
- Minimum 5 years of progressive experience in security management, preferably in a corporate or commercial environment
- Proven experience managing third-party security contracts and personnel
- Strong understanding of security systems, technologies, and best practices
- Excellent communication and interpersonal skills with the ability to effectively liaise with clients, contractors, and staff at all levels
- Demonstrated ability to develop and implement security policies and procedures
- Proficient in data analysis and report preparation
- Experience with security risk assessment and mitigation strategies
Required Certifications
- Security Industry Authority (SIA) License
- First Aid at Work Certification (Good to have)
- Fire Safety Certificate (Good to have)
- NEBOSH General Certificate in Occupational Health and Safety (or equivalent) (Good to have)
- Certificate in Security Management (CISMP) or International Association of Professional Security Consultants (IAPSC) certification
Preferred Qualifications
- Bachelor's degree in Security Management, Criminal Justice, or related field
- Experience in facilities management or property management environments
- Knowledge of relevant health and safety legislation and compliance requirements
- Proficiency with security management software systems
Working Conditions
- Primary work location at client site
- Occasional after-hours availability for emergency response
- May require periodic weekend work for security system testing or special events
Minimum 5 years of progressive experience in security management, preferably in a corporate or commercial environment
Proven experience managing third-party security contracts and personnel
Strong understanding of security systems, technologies, and best practices
Excellent communication and interpersonal skills with the ability to effectively liaise with clients, contractors, and staff at all levels
Demonstrated ability to develop and implement security policies and procedures
Proficient in data analysis and report preparation
Experience with security risk assessment and mitigation strategies
Security Industry Authority (SIA) License
First Aid at Work Certification (Good to have)
Fire Safety Certificate (Good to have)
NEBOSH General Certificate in Occupational Health and Safety (or equivalent) (Good to have)
Certificate in Security Management (CISMP) or International Association of Professional Security Consultants (IAPSC) certification
Bachelor's degree in Security Management, Criminal Justice, or related field
Experience in facilities management or property management environments
Knowledge of relevant health and safety legislation and compliance requirements
Proficiency with security management software systems
