Credit Supervisor

Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners. Reporting to the Credit Manager

• Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).
• Strong understanding of credit procedures, billing, and collection processes.
• High level of accuracy, integrity, and attention to detail.
• Strong communication and negotiation skills.
• Ability to work independently and manage deadlines.
• Proficiency in PMS, accounting systems, and MS Excel.