Senior Spa Therapist

Perform a wide range of professional spa treatments including massages, facials, and body therapies.

Ensure all treatments are delivered according to spa standards and established treatment protocols.

Maintain a high level of guest care and ensure exceptional guest satisfaction during treatments.

Conduct guest consultations to recommend appropriate spa treatments and wellness services.

Ensure treatment rooms are properly prepared, clean, and fully equipped before each treatment.

Maintain high standards of hygiene, sanitation, and safety in treatment areas.

Promote spa retail products and provide recommendations to guests following treatments.

Assist the Spa Manager in supervising spa therapists and maintaining service quality.

Provide guidance and support to junior therapists to maintain treatment standards.

Monitor treatment schedules and ensure smooth spa operations.

Handle guest concerns professionally and ensure timely resolution.

Maintain accurate records of treatments and guest preferences.

Ensure spa equipment and products are used properly and report any maintenance issues.

Support spa promotions, wellness programs, and special spa events.

Ensure compliance with spa policies, procedures, and health and safety standards.

Participating in spa training programs and continuous professional development.

Education:

• Certified Spa Therapy, Massage Therapy, or Beauty Therapy qualification.

Qualifications/Skills:

• Professional spa certifications are required
• Strong knowledge of spa treatments, massage techniques, and wellness therapies.
• Excellent guest service and communication skills.
• Ability to mentor and support junior therapists.
• Strong attention to detail and service quality.
• Professional presentation and positive attitude.
• Ability to work in a team-oriented environment.