Account Manager

Meet and exceed assigned sales targets and margin objectives.

Identify and pursue new opportunities within existing accounts and targeted prospects.

Prepare and submit quotations, proposals, and tenders aligned with client requirements and procurement processes.

Follow up on submitted offers and RFPs to drive timely closure and feedback.

3-Market and Product Understanding: -

• Maintain a working knowledge of key IT product categories (e.g., infrastructure, networking, PCs, servers, cybersecurity, cloud).
• Understand vendor product positioning and pricing strategies (e.g., HP, Dell, Cisco, Microsoft, etc.).
• Coordinate with pre-sales engineers and product managers to deliver value-based proposals.

4-Project Coordination & Handover:-

• Ensure successful order processing, delivery follow-up, and project closeout with internal delivery teams.
• Follow up with customers for GRNs, acceptance forms, and payment coordination where needed.

5-Vendor and Internal Collaboration:-

• Align with vendors on pricing, delivery timelines, and opportunity registration when required.
• Work closely with logistics, delivery, and finance teams to ensure smooth operations and issue resolution.

1-Account Management & Client Relationships:

• Identify and develop new customer relationships to expand the client base and drive business growth.
• Manage and grow assigned accounts by maintaining strong client relationships at multiple levels (IT, procurement, decision-makers).
• Serve as the main point of contact for clients, handling inquiries, resolving issues, and ensuring satisfaction and loyalty.
• Monitor account health, upcoming renewals, and expansion opportunities.