Restaurant Supervisor

Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.

• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.

• Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved.

• Supervises the food & beverage team fostering a culture of growth, development, and performance within the department.

• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.

• Builds and maintains effective working relationships with all key stakeholders.

• Takes the lead to deliver departmental programmes that advance service standards, profitability, and cost control.

• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

Experience in food & beverage service.

• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.