Operations Support Team Member

Responsibilities

• Support daily operational activities and ensure smooth workflow.
• Monitor store and warehouse operations and report issues.
• Coordinate with teams to resolve operational challenges.
• Prepare daily, weekly, and monthly reports.
• Track KPIs and maintain accurate operational data.
• Liaise with QC, warehouse, and logistics teams.
• Follow up on pending tasks and escalations.
• Support communication between field teams and management.
• Identify process gaps and suggest improvements.
• Assist in implementing operational procedures.
• Maintain records and operational documentation.
• Support scheduling, manpower planning, and ad-hoc tasks.

Requirements

• Diploma or bachelor s degree in Business Administration, Logistics, or a related field.
• 1 3 years of experience in operations or logistics.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel.
• Ability to work under pressure and manage multiple tasks.