Sales Associate
Region: Emerging Markets
Department: Retail Operations
Direct Report: Store Manager
Branch/Country: Saudi Arabia
Location: Tabuk
Job Grade: 4 PR
Number of Subordinates: 0
Job Purpose & Overall Impact on the Organization:
Contributes to achieving store sales and performance efficiency indicators by:
- Building strong connections with customers and delivering the company's brand values.
- Serving and selling to customers and executing all store operations with professional integrity.
Key Responsibilities
- Be aware of store and individual sales targets and actively work to achieve or exceed them using all available in-store resources.
- Meet or exceed customer expectations, enhancing sales and the brand experience using the appropriate elements of the adidas customer service model.
- Build a positive relationship with every customer by being an enthusiastic ambassador for the adidas brand.
- Proactively seek to incorporate core and seasonal product knowledge into their service approach within their assigned store area(s).
- Maintain an attractive environment and facilitate shopping for customers by consistently implementing visual marketing standards.
- Follow store policies and procedures to maintain a safe shopping and working environment.
- Ensure product availability for customers by assisting with deliveries and replenishing sales floor stock.
- Complete sales transactions quickly and accurately while adhering to cash protection procedures.
Key Relationships
- Customers
- Colleagues and Supervisor
Knowledge, Skills, and Abilities
- Professional retail sales competencies
Required Education & Experience / Minimum Qualifications for Sales
- Fresh graduate with no experience or 1 year of sales experience - preferably in sportswear.
- Arabic - fluent in speaking and writing
- Effective communication skills
- Negotiation and persuasion skills
Required Education & Experience / Minimum Qualifications for Store Manager
- English language
- Leadership experience within retail stores
