Chief Operating Officer (COO)

Responsibilities:

• Oversee and manage all day-to-day operations of the platform
• Build and optimize operational processes across supply and demand sides
• Manage relationships with car dealers, suppliers, and partners
• Ensure smooth onboarding and performance of vendors on the platform
• Collaborate with tech team to improve platform functionality and user experience
• Monitor KPIs and operational performance, and implement improvements
• Develop and execute operational strategies to support growth
• Enhance customer journey from browsing to purchase
• Ensure operational scalability as the business grows
• Lead, build, and manage operations team
• Coordinate between departments (marketing, sales, product, finance)
• Identify and solve operational bottlenecks

Requirements

• 8+ years of experience in operations, preferably in automotive e-commerce or marketplaces.
• Bacheloru2019s degree in Business, Operations, or related field (MBA is a plus)
• Proven experience managing end-to-end operations in a digital platform
• Previous experience in automotive industry (cars marketplace, dealerships, or similar) is a must
• Experience in scaling startups or digital platforms is a strong plus
• Strong understanding of logistics, supply chain, and vendor onboarding
• Experience working with cross-functional teams (tech, marketing, sales)

We are seeking an experienced and results-driven Chief Operating Officer (COO) to lead and optimize the companyu2019s end-to-end operations. The ideal candidate will have a strong background in automotive e-commerce platforms and marketplace models, with the ability to scale operations, enhance user experience, and build efficient operational processes. This role will oversee daily operations, vendor management, logistics, customer journey, and cross-functional alignment to ensure sustainable growth and operational excellence.br>