Announcement of the Food Industries Institute for an IT Support Officer Position
About the Role
We are seeking a dedicated and highly skilled IT Support Officer to join our team in Al-Kharj, Saudi Arabia. The ideal candidate should hold a Bachelor's degree in Information Technology Systems and Network Management and demonstrate a strong commitment to providing outstanding technical support and solutions.
Key Responsibilities
Technical Infrastructure Management
- Manage and maintain the network infrastructure.
- Manage servers (Windows Server, Active Directory).
- Maintain and monitor CCTV systems.
- Manage IP Telephony systems.
- Manage and maintain databases.
Educational Technology Support
- Manage the Learning Management System (LMS).
- Support digital classrooms and laboratories.
- Manage technical resources for students and faculty.
- Deploy and maintain educational software.
Programming and Website Development
- Python programming for automation and tool development.
- PHP application development for internal applications.
- Manage WordPress sites for institutional websites.
- Develop custom applications for educational needs.
Security and Compliance
- Implement cybersecurity procedures.
- Manage backup and recovery systems.
- Monitor network security.
- Ensure compliance with Saudi educational standards.
User Support
- Provide technical support to staff and students.
- Manage Help Desk operations.
- Conduct technical training sessions.
- Maintain documentation and knowledge base.
Required Skills
Technical Skills
- Network management (preferably Cisco products).
- Windows Server / Active Directory.
- Python programming.
- PHP development.
- WordPress management.
- Database management (SQL).
- Learning Management System (LMS) platforms.
- Backup and recovery systems.
Educational Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Recognized technical certifications (e.g., CCNA, MCSE).
- Understanding of educational technology requirements.
Experience
- Minimum of 5 years of experience in IT management.
- Experience in educational institutions is preferred.
- Proven programming experience.
- Project management experience.
Additional Requirements
- Proficiency in Arabic and English.
- Understanding of the Saudi educational system.
- Ability to work in an educational environment.
If you are a proactive problem-solver with a passion for technology and a desire to contribute to an outstanding team, we encourage you to apply for this excellent opportunity.
