Key Responsibilities
- IT Operations & Infrastructure: Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity.
- Enterprise & Property Systems: Coordinate the selection, implementation, and integration of PMS, ERP, CRM, CAFM, BMS, and hospitality point-of-sale platforms.
- Cybersecurity & Governance: Enforce data security controls, protect guest/resident privacy, and ensure strict compliance with Saudi PDPL and industry standards.
- Digital Transformation & Automation: Streamline front-of-house and back-of-house workflows, evaluate practical AI/automation use cases, and deliver operational dashboards.
- Smart Community & Guest Experience: Drive smart-building initiatives (IoT, access control, energy management) and deliver self-service resident/guest portals and mobile apps.
- Vendor & Budget Oversight: Direct technology vendors, SLAs, licensing, procurement, and department OPEX/CAPEX budgets.
Qualifications & Experience
- Education: Bachelor s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred).
- Experience: 8 12 years of progressive IT leadership, project delivery, and systems integration experience.
- Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage.
Qualifications & Experience
- Education: Bachelor s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred).
- Experience: 8 12 years of progressive IT leadership, project delivery, and systems integration experience.
- Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage.
- Competencies: Strong command of hospitality/community tech stacks (PMS, CAFM, BMS, IoT), vendor management, cross-functional stakeholder leadership, and budget governance.
