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  2. Account Lead - Middle East - Fintech Ancillaries

Account Lead - Middle East - Fintech Ancillaries

Hopper

RiyadhFull-time

3–5 years of experience

5 months ago

Job description

What would your day-to-day look like:

  • Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space.
  • Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners goals and success metrics.
  • Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities.
  • Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging.
  • Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
  • Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences.
  • Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.

An ideal candidate has

  • Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism.
  • Proven ability to manage and grow strategic partnerships.
  • Excellent analytical skills with experience in data-driven decision-making.
  • Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces.
  • Strong project management and organizational skills.
  • Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus.
  • Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.
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