Cluster Sales Manager - Corporate - (Riyadh Based)

Role Purpose

Drive corporate transient and small group revenue from Riyadh- and KSA-based accounts for Miraval Red Sea and Grand Hyatt Red Sea, focusing on negotiated corporate, premium corporate, consortia/TPN, and small MICE within corporate segments.

Key Responsibilities

· Own a portfolio of corporate accounts (local & regional HQs, government-related entities, multinational firms) with annual account plans and production targets across both properties.

· Prospect and convert new corporate business through proactive sales (cold/warm outreach, client visits, roadshows, trade associations, chambers).

· Lead RFP/NRFP process: rate strategy alignment, bid submission, contracting, implementation, and compliance audits.

· Grow small corporate groups (up to ~40 rooms) and executive retreats, aligning wellness experiences (Miraval) and luxury business services (Grand Hyatt).

· Conduct regular sales calls in-market; host site inspections/fams (coordinate logistics to Red Sea destination).

· Manage pipeline, activities, and conversion in CRM; maintain accurate account/contact data.

· Negotiate rates, value-adds, and LRA/blackout terms within delegated authority; escalate as needed.

· Collaborate with Revenue Management on pricing, fences, and displacement analysis.

· Partner with Marketing for B2B campaigns, account-based marketing, and corporate partnerships.

· Ensure post-stay follow-up, feedback capture, issue resolution, and retention plans.

KPIs

· Corporate room nights & revenue (by property); RevPAR/ADR growth on negotiated accounts.

· New business revenue and number of new activated accounts.

· RFP win rate & implementation compliance.

· Sales productivity metrics (calls, meetings, proposals, conversion).

· Forecast accuracy (30/60/90).

· Account satisfaction/NPS and repeat production.

Qualifications:

Qualifications & Experience

· 3–5 years in corporate hotel sales in KSA/GCC; luxury or lifestyle experience preferred.

· Strong Riyadh corporate network; Arabic and English fluency.

Other Requirements

· Travel to Red Sea properties and other KSA cities as needed (~25–40%).

· Valid KSA driving license preferred.