Field Coach Trainer

The role focuses on enhancing customer experience and retail operations within a luxury brand environment, requiring a deep understanding of customer service excellence and retail dynamics. The position involves coaching and training staff to deliver exceptional service, ensuring that all team members are equipped with the skills necessary to meet high customer expectations. This role is critical in maintaining the brand's reputation for quality and customer satisfaction, demanding a professional with a strong background in retail and a passion for coaching and development.

Strong background in luxury retail with solid shop floor and management experience. Proven experience in coaching, training, or learning-related roles within a retail environment. Strong passion for learning, service excellence, and Client experience.