International Operations Supervisor

The International Operations Supervisor will oversee day-to-day operations across all international markets, ensuring smooth execution, operational alignment, and consistent follow-up with country teams and internal departments.

Key Responsibilities

• Manage and monitor operations across international markets while acting as the main coordination point between Head Office and country teams.

• Track operational performance, identify gaps, and follow up on corrective action plans and execution timelines.

• Maintain centralized tracking of projects, operational actions, risks, and pending items across markets.

• Coordinate with Supply Chain, IT, Finance, Marketing, and other departments to ensure operational alignment and issue resolution.

• Monitor inventory, stock availability, replenishment, and supply chain challenges impacting store performance.

• Prepare executive reports covering performance, operational risks, pending actions, and key business updates.

• Support international projects and strategic initiatives including store openings, market expansions, system implementations, and commercial activations.

• Oversee trademark registrations and renewals across international markets in coordination with legal advisors.

• Support franchise and wholesale operations while ensuring operational compliance and alignment.

• Ensure markets comply with company policies, operational procedures, and reporting standards.

• Identify operational risks and escalate critical issues proactively with recommended solutions.

• Bachelor s degree in Business Administration or a related field.

• 4 7 years of experience in operations, international retail, or multi-country environments.

• Strong execution, follow-up, and stakeholder management skills.

• Excellent organizational, analytical, and problem-solving abilities.

• Ability to manage multiple priorities and work effectively under pressure.