Collector

The Collector's job involves recovering overdue payments by contacting debtors, negotiating payment plans, and setting up repayment schedules while adhering to regulations

• Making outbound calls/emails to customers with overdue accounts.

• Tracking accounts, updating records, and monitoring adherence to payment plans

• Keeping detailed notes of all communications and actions taken.

• Escalating complex cases or instances where legal action might be needed.

• Following company policy while adhering to regulations and laws

• High school education or above.

• 0 to 2 years of experience.

• Communication skills.

• Computer literacy.

• Resilience.