Branch Network Manager
Any experience level
Job description
Supervising the implementation of plans and policies approved by the institution for the branches, and addressing deviations in their implementation to ensure the branches' compliance with policies, regulations, and standards in the services provided to the beneficiaries, in order to deliver services in the best possible manner. Serves as a reference point for branch managers and heads of supervision departments within the branch. Acts as a liaison between the branch and the main office and ensures the delivery of decisions to branch managers. Monitors branch performance and holds periodic meetings with branch managers to address any performance shortcomings. Follows up on the preparation of the financial budget for each branch. Reviews periodic reports issued by each branch and discusses them with the concerned branch manager regarding achievements and activities. Ensures the assessment of beneficiaries' conditions (social, psychological, material, educational, and vocational) and the services provided to them. Follows best practices in branch management and periodically monitors the quality of branch procedures and policies. Ensures that branch managers carry out their assigned duties to the fullest extent and provides them with the necessary support to achieve the goals related to their activities and tasks. Performs any duties and roles that may be required by the direct supervisor and are related to the nature of the work.