Luxury Retail Sales Specialist

Company Description We are looking for a sophisticated Sales Specialist to join our team in Makkah. As the face of Akshab Aloud, you will be responsible for providing a world-class shopping experience, sharing the story of our premium oud, and ensuring that every customer receives service that reflects our brand's luxury and heritage.
Role Description We are seeking a full-time Luxury Retail Sales Specialist for an on-site role located in Mecca. The ideal candidate will provide exceptional customer service, assist customers with product selection, and promote product knowledge to elevate the luxury retail experience. Responsibilities include achieving sales targets, maintaining the visual presentation of the store, developing a deep understanding of our products, and fostering long-lasting customer relationships.
Key Responsibilities:Luxury Sales: Drive sales by providing personalized consultations and demonstrating deep knowledge of our premium products. Customer Excellence: Deliver an exceptional shopping experience to local customers and international visitors in Makkah. Adherence to SOPs: Strictly follow the company’s Operations Manual and Standard Operating Procedures (SOPs) regarding sales, inventory, and display. Visual Merchandising: Maintain the branch's premium appearance and ensure products are displayed according to brand standards. Reporting: Document daily sales and customer feedback accurately.
Qualifications Strong Interpersonal and Communication skills to engage effectively with customers and team members Proficiency in Retail Sales and deep Product Knowledge to offer tailored recommendations Exceptional Customer Service abilities to ensure a positive shopping experience Attention to detail and ability to maintain high organizational and cleanliness standards Previous experience in luxury retail or a similar role is a plus Fluency in multiple languages is advantageous High school diploma or equivalent; additional certifications in sales or customer service are a bonus