Job Scope:
- Room Cleaning and Maintenance:
- Clean and tidy guest rooms according to established standards, including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms.
- Ensure that all surfaces, amenities, linens, and room supplies are refreshed, arranged neatly, and presented attractively for guest comfort.
- Linen and Towel Management:
- Replace bed linens, towels, and other room textiles with clean, fresh items, following laundry procedures and replenishment guidelines.
- Maintain linen supplies, track inventory levels, and report any shortages or damages to the Housekeeping Supervisor for replenishment.
- Amenities Replenishment:
- Restock guest room amenities, such as toiletries, coffee supplies, and drinking glasses, to ensure that guests have access to essential items during their stay.
- Check and replenish minibar items, room snacks, and promotional materials according to inventory control procedures and guest preferences.
- Cleaning Procedures and Standards:
- Adhere to cleaning protocols, safety guidelines, and hygiene standards when performing room cleaning tasks to maintain a clean and sanitary environment.
- Follow specific instructions for handling cleaning chemicals, using equipment safely, and disposing of waste in accordance with regulations.
- Guest Interaction and Service:
- Interact with guests courteously, respond to requests, and address inquiries professionally to enhance guest satisfaction and accommodate their needs.
- Provide assistance with guest room amenities, room service orders, or special requests, going the extra mile to exceed guest expectations and ensure comfort.
- Room Inspection and Reporting:
- Conduct visual inspections of guest rooms to assess cleanliness, room setup, maintenance needs, and compliance with quality standards.
- Report any maintenance issues, damages, or cleanliness concerns to the Housekeeping Supervisor for resolution and follow-up to maintain room quality.
- Organization and Efficiency:
- Organize cleaning supplies, equipment, and carts efficiently, ensuring that tools are well-maintained, stocked, and readily accessible for cleaning tasks.
- Manage time effectively, prioritize tasks, and work systematically to complete room cleaning assignments within designated timeframes and meet service requirements.
- Team Collaboration and Support:
- Collaborate with fellow room attendants, supervisors, and other departments to coordinate cleaning schedules, share information, and ensure smooth operations.
- Support team members, offer assistance with workload distribution, and contribute to a positive work environment within the housekeeping department.
- To ensure that the use new technology and equipment is explored and implemented wherever appropriate
- Implement and promote sustainable practices in daily tasks, focusing on reducing waste, saving energy, and using resources efficiently
About:
Be part of a landmark addition to the King Abdullah Financial District (KAFD) - a new luxury hotel at the heart of Riyadh s financial hub.
Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
A place alive with Saudi Arabia s progressive energy, through destination dining and curated experiences, that captures the pulse of a district in constant evolution.
