Sr. IT CCTV Operators Specialist

Key Responsibilities:

• Monitor live CCTV feeds and ensure system uptime across all locations.

• Perform daily system health checks (cameras, storage, recording).

• Identify and report system issues, outages, or suspicious activities.

• Retrieve CCTV footage for incidents and investigations.

• Handle CCTV support tickets and resolve issues within SLA.

• Troubleshoot hardware, software, and network issues (CCTV systems).

• Perform upgrades (firmware/software) and escalate critical issues.

• Conduct preventive maintenance and physical inspections.

• Replace faulty equipment and support field operations.

• Maintain system documentation, access control, and compliance records.

• Coordinate with vendors for repairs, replacements, and support.

• 3+ years of experience in CCTV / Security Systems.

• Knowledge of CCTV systems (e.g., Hikvision, Dahua).

• Basic networking knowledge (IP, VLAN).

• Strong troubleshooting and problem-solving skills.

• Good communication and coordination skills.

• Diploma or Bachelor s degree in IT, Computer Science, or related field.

We are looking for a strong>Sr. IT CCTV Operators Specialist/strong> to manage, monitor, and maintain CCTV systems across all locations, ensuring security, system uptime, and operational continuity./p>