Engage with guests in a friendly and professional manner to promote products and drive sales
- Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies
- Process sales transactions accurately and handle cash and payment systems following company standards
- Assist in inventory management by restocking shelves and maintaining visual merchandising standards
- Respond to guest inquiries and concerns, providing prompt and effective resolutions
- Support team members and contribute to a positive guest service atmosphere
- Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards
- Assist with special events and promotions as needed
Qualifications
- High school diploma or equivalent is required; additional education in a related field is a plus
- Previous experience in sales, retail, or customer service preferred
Skills & Competencies
- Excellent communication and interpersonal skills
- Strong ability to engage with guests and build rapport quickly
- Sales-driven mindset with a focus on achieving individual and team targets
- Ability to work in a fast-paced environment and can handle multiple tasks simultaneously
- Detail-oriented with a commitment to maintaining product presentation standards
- Basic math skills for handling cash transactions
- Flexibility to work a varied schedule, including weekends, holidays, and evenings as required
- Proficiency in using retail POS systems and familiarity with cash handling procedures
- Ability to cooperate and work well within a team environment