Customer service specialist
Subul Alkamal
0–3 years of experience
Job description
Greeting customers and parents in a polite and professional manner.
Dealing with children with patience, calmness, and good conduct.
Following up on children within the branch and reminding them of safety rules.
Supervising departments and ensuring their readiness and organization.
Monitoring the quality of service provided to customers.
Continuously following up on the cleanliness and order of the branch.
Clearly explaining offers, prices, and policies to customers.
Cooperating with the team in organizing and maintaining the branch's order.
Adhering to attendance, punctuality, appearance, and management instructions.
Being prepared to work during peak times, weekends, holidays, and national occasions according to the approved work schedule.
Participating in organizing recreational activities and events for children when needed.
Working on the cash register or sales according to the branch's needs and administrative directives.