Focus Area
Visitor and Resident Experience
This role focuses on software platforms, AI integration, and data-driven services that enhance city operations and elevate the overall experience for residents and visitors.
Key Responsibilities
- Lead the end-to-end delivery of cloud, hybrid, and on-premises applications, including AI-driven operational solutions.
- Drive benefit realization by ensuring digital solutions are effectively adopted by city departments (e.g., City Operations, Security Operations) to achieve measurable ROI.
- Manage Agile and DevOps delivery cycles, ensuring key governance gates (e.g., data privacy, ethical compliance) are met without impacting delivery timelines.
- Represent City Operations IT in Asset Infrastructure Design & Delivery and Technical Design Working Groups to ensure cross-functional alignment.
- Navigate and manage the technical stage-gate process for physical assets, ensuring full compliance with architecture and security requirements prior to deployment.
- Coordinate with cross-functional stakeholders to ensure seamless integration between digital systems and physical infrastructure.
- Oversee the Master System Integrator (MSI) lifecycle, including design, build, operate, and transfer phases of smart city services.
- Ensure rigorous quality control of all project deliverables through structured artefact review processes aligned with international standards.
- Collaborate with Qiddiya Technology (QTECH), districts, and business units to manage system integration and smart service deployment.
- Provide strategic insights, progress updates, and performance reporting to executive leadership and the QIC City Operations IT PMO.
- Lead procurement activities, including RFP development, vendor selection, regulatory compliance, and stakeholder engagement.
- Maintain comprehensive project documentation, ensuring transparency through high-quality reporting and audit-ready records.
Bachelor s degree in Business Administration, Management, or a related field.
- Minimum of 10+ years of experience as a Programme/Project Manager, preferably within smart city initiatives or large-scale infrastructure projects.
- Strong understanding of the Master System Integrator (MSI) lifecycle, including design-build-operate and design-build-transfer models.
- Proven experience in managing the delivery and review of project artefacts in complex environments.
- Solid understanding of systems integration and smart service deployment within urban ecosystems.
- Demonstrated leadership, communication, and organisational capabilities.
- Ability to collaborate effectively with cross-functional teams and diverse stakeholders.
- Strategic thinker with strong analytical and problem-solving skills.
- Experience managing AI/ML project lifecycles and ensuring data interoperability across multiple departments and systems.
- Professional certifications in MSP, P3O, and MoP.
- Proficiency in project management tools such as MS Project and Primavera P6.
