Location: Riyadh, Kingdom of Saudi Arabia (On-site)
Job Type: Full-time
About Tea Joy:
We blend Chinese tea traditions with Saudi flavors. As a supervisor, you will lead the barista team, ensure service quality, and help develop the business.
Your Role:
1. Team Leadership
- Train and motivate baristas.
- Resolve problems and maintain a collaborative work environment.
2. Daily Operations Management
- Open and close the café, handle cash, and maintain cleanliness.
- Use POS systems (like Square) to record orders and track sales.
3. Sales and Service Enhancement
- Suggest new beverages (like saffron or date tea).
- Sell featured products and customer loyalty programs.
- Handle customer complaints professionally.
4. Adaptation to the Saudi Market
- Adhere to local laws (such as Halal requirements and Sharia regulations).
- Understand customer preferences to increase sales.
Why Join Us:
- Friendly and supportive work environment.
- Growth opportunities in the tea industry.
- Discounts on all your favorite teas.
- Certified training in sommelier (tea expert) skills.
Skills
We are looking for someone with:
- 1 to 2 years of experience in team leadership (in cafes, tea shops, or restaurants).
- Proficiency in Arabic and English.
- Basic computer skills (POS systems and Excel for sales reports).
- A positive attitude and a love for tea culture (we provide the necessary training).
