General Manager of a Logistics Company
7–10 years of experience
Job description
General Manager of a Logistics Company
Lead and develop the logistics company and provide full oversight of operational, financial, and administrative processes to ensure the achievement of strategic objectives, elevate service levels, increase profitability, and enhance expansion in the Saudi and Gulf markets.
Key Tasks and Responsibilities
Firstly: General Leadership and Management
• Develop and implement the company's strategic and operational plans.
• Supervise all departments.
• Lead senior management meetings and monitor departmental performance.
Secondly: Logistics Operations and Services
• Monitor the flow of logistics operations (shipping – transportation – warehousing – customs clearance – delivery).
• Improve operational efficiency and reduce service cycle time.
• Monitor key performance indicators (KPIs).
• Develop plans for cargo protection, security and safety, and risk management.
Thirdly: Customer Management and Business Development
• Develop plans to attract new clients and expand market share.
• Build strategic partnerships with suppliers, transportation companies, and key clients.
• Monitor customer satisfaction and resolve critical issues.
• Oversee contracts and commercial agreements.
Fourthly: Compliance and Quality
• Ensure the company's compliance with regulations in the Kingdom (Ministry of Transport – Zakat – Customs – Social Insurance – Human Resources).
• Supervise the implementation of ISO quality standards and approved operational standards.
• Manage risks and develop emergency and business continuity plans.
Required Qualifications
• Bachelor's degree in Business Administration, Logistics, or a related field (Master's degree preferred).
• Minimum 7–12 years of experience in the transportation or logistics sector, with at least 3 years in a leadership position.
• Excellent knowledge of transportation regulations and supply chain systems in the Kingdom.
• High-level skills in planning, leadership, and operations management.
• Proficiency in using TMS – WMS – ERP systems.
Core Skills
• Leadership and decision-making skills.
• Financial acumen and business report analysis.
• Negotiation and relationship-building skills.
• Ability to manage multicultural teams.
• Problem-solving and ability to work under pressure.