IT Support Technician

ul data-path-to-node="7">- Hardware Maintenance: Install, maintain, and repair computers, printers, and peripherals across HQ and branch offices.

• Network Support: Provide technical support for both wired and wireless (LAN/WLAN) network points.

• User Assistance: Respond to technical issues via phone, email, or helpdesk, providing clear guidance and rapid solutions to employees.

• Preventive Maintenance: Conduct periodic inspections of hardware and software to ensure reliability and keep pace with IT developments.

• Inventory Management: Identify and request necessary spare parts and hardware requirements.

• Software Oversight: Regularly check and update used software and hardware systems to maintain peak performance.

What We’re Looking For:

• Nationality: Saudi Nationals only.

• Experience: 5+ years of practical experience in IT hardware and network support.

• Education: Diploma in Computer Science, IT, or a related field.

• Certifications (Mandatory): Must hold at least one of the following: CompTIA A+, CompTIA N+, MCSA, or CCNA.

• Soft Skills: Strong customer service orientation and problem-solving skills.

• Language: Advanced proficiency in Arabic.