Retail Supervisor - Beauty

Our Retail Supervisor is responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. Our Retail Supervisor is also responsible for establishing a bridge between back-office and their network of stores which they control/audit on basis and implement corrected solutions and actions

• Understand the brand strategy and cascade within the given network
• In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs
• Implement Brand guidelines taking in consideration each market specifications
• Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
• Manage potential shortages, review orders and inform merchandising team on the status
• Record, monitor and analyze market trends, competitors' activities
• Provide commercial with quantitative and qualitative reports using data from market studies and in-house systems
• Define sales target per sales team member
• Monitor the performance of the brand and send recommendation
• Manage the organization's resources within budget guidelines
• Provide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial position
• Develop and motivate team members to ensure transfer of know-how and continuous positive work environment
• Monitor team members performance and provide formal and informal feedback and appraisal in order to maximize efficiency