Business Development Executive

Our Mission: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

Job Overview:

We are looking for a seasoned professional based in Saudi Arabia, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.

As the Business Development Executive in KSA you will:

• Build long-term relationships with existing clients in KSA to retain and grow them.

• Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets.

• Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients business objectives.

• Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.

• Identify growth opportunities within the account segment.

• Resolve all client complaints, requests, and inquiries within the predetermined SLAs.

• Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers needs to design a robust go-to-market strategy to nurture and grow our Accounts.

• Perform other job-related tasks as needed.

• Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.

• Experience in the Saudi market

• Saudi nationality is preferred

• Bachelor's degree in business or a relevant major

• Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences

• Able to prioritize and perform effectively in a highly dynamic work environment.

• Experience with CRM is preferred, HubSpot is preferred

• Excellent command of the English Language (both written and spoken)

• Experience in customer support is a plus