Senior Manager - Operational Advisory - Hospitality

Responsibilities

• Lead operational planning throughout the hotel design lifecycle.

• Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and back-of-house areas.

• Review design proposals to optimize operational efficiency, guest experience, and asset performance.

• Define operational workflows, space planning, and functional relationships.

• Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning.

• Participate in design reviews, identify operational risks, and recommend improvements.

• Develop operational planning standards and benchmark projects against industry best practices.

• Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy.

• Bachelor's degree in Hospitality Management or a related field.

• 10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre-opening projects.

• Strong leadership experience within Rooms Division or related hotel operations.

• Experience working with hotel operators, architects, designers, and multidisciplinary teams.

• Strong knowledge of hotel operations, guest journey planning, and operational design.

• Excellent stakeholder management, communication, and problem-solving skills.

• Experience in Saudi Arabia or the GCC is preferred.